Bearhug FAQ (Copy) logo
Bearhug FAQ (Copy) logo

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Frequently asked questions about Bearhug products.

Product Care Video

Press play to find out more about how to care best for your Bearhug.

Bearhug Material Explanation

Press play to find out more about the unique material used in our products.

How do I wash my Bearhug?

A lukewarm hand wash and hang dry is the best way to preserve your support or sleeve. This product uses a loose knit technique with bamboo fibres to give the product its unique comfort. 30° washing cycles are advised.

How do I know what size to purchase?

Each individual support and sleeve has its own size guide, please find below:. Ankle: https://getabearhug.com/products/ankle-support#:~:text=SIZE%20GUIDE%20FOR%20ANKLES. Calf: https://getabearhug.com/products/calf-support#:~:text=SIZE%20GUIDE%20FOR%2

When will you be back in stock?

If the product you want is out of stock please sign up to the back in stock notifications on the product page. You will receive an email immediately when the product comes back into stock.

Do the supports & sleeves contain Neoprene?

Our supports and sleeves do not contain Neoprene. The composition of Bearhug supports and sleeves are: Bamboo 23% | Nylon 62% | Spandex 15%. However, the knee and thigh support do contain silicone in the anti slip band.

30 Day Free Exchanges

Try any product for 30 days and if the size isn't quite right or you want to swap it for another product you can - free of charge. *refunds are charged a handling fee of £4.95. Access the Returns Portal here : https://getabearhug.loopreturns.com/#/.