Press play to find out more about how we ship our products.

<p>Press play to find out more about how we ship our products.&#xA0;<br><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/q7wmUCpfExE?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p>

Shipping Video Explanation

Our fulfilment centre is based in Pontypool, United Kingdom and we currently ship domestically with Royal Mail. We unfortunately do not currently ship internationally

<p>Our fulfilment centre is based in Pontypool, United Kingdom and we currently ship domestically with Royal Mail.&#xA0;</p><p>We unfortunately do not currently ship internationally &#xA0;</p>

Where do you ship?

2nd Class Royal Mail tracked shipping is free over £30. Under £30 2nd Class Royal Mail tracked shipping is £2.95. 1st Class Royal Mail tracked shipping is £4.95. Next Working Day Royal Mail shipping is £9.95. Orders are dispatched Monday to Friday sa

<h4 id="domestic-shipping"><strong>Domestic Shipping</strong></h4><p>2nd Class Royal Mail tracked shipping is free over &#xA3;30.</p><p>Under &#xA3;30 2nd Class Royal Mail tracked shipping is &#xA3;2.95.</p><p>1st Class Royal Mail tracked shipping is &#xA3;4.95.</p><p>Next Working Day Royal Mail shipping is &#xA3;9.95.</p><p>Orders are dispatched Monday to Friday same day if ordered before midday. (excl. UK public holidays).</p><p><br></p><p><br></p>

How much does shipping cost?

All orders before midday are dispatched the same working day. Orders after midday will be dispatched the next working day. Orders on the weekend and UK public holidays are dispatched the next working day. You will receive a notification of when your

<h4 id="dispatch-times">Dispatch Times</h4><p>All orders before midday are dispatched the same working day.&#xA0;</p><p><strong>Orders after midday will be dispatched the next working day.&#xA0;</strong></p><p>Orders on the weekend and UK public holidays are dispatched the next working day.&#xA0;</p><p>You will receive a notification of when your order is shipped.&#xA0;</p><p><br></p><h4 id="isPasted">Domestic Shipping</h4><p>2nd Class Royal Mail usually delivered 3-5 days after dispatch.&#xA0;</p><p>1st Class Royal Mail usually delivered 1-2 days after dispatch.</p><p>Next Working Day service is delivered the following working day after dispatch.&#xA0;</p><p><em>Orders over &#xA3;30 qualify for free shipping (this uses 2nd Class shipping service).</em></p><p><br></p><h4 id><br></h4>

How long does shipping take?

Yes. All domestic orders are shipped using a tracked service.

<h4 id="yes-all-domestic-orders-are-shipped-using-a-tracked-service">Yes. All domestic orders are shipped using a tracked service.&#xA0;</h4>

Can I track my shipment?

Please contact orders@getabearhug.com and quote your order #.

<p>Please contact <a href="mailto:orders@getabearhug.com">orders@getabearhug.com</a>&#xA0;and quote your order #.&#xA0;</p>

What do I do if my shipment is damage/missing?

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Bearhug FAQ (Copy)

Find answers to frequently asked questions about shipping.

Shipping

Product Care Video

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